The story of Joe

Joe came to Tender Hearts Caring Hands with his 2 daughters, ages 11 and 2, seeking assistance with his Gulf Power bill. As I looked into the eyes of the 2 year old, I knew God was telling me to do something. I had Joe call the help desk for a telephone screening to see if he met our criteria for assistance and what documentation he would need to provide. He provided all the necessary items within a matter of hours and we had him come in for an appointment. Gulf Power was contacted and the family’s electricity was restored the same day.

When Joe came for his appointment, a MVO Board member walked through and saw this family. Our Board member was moved and wanted to know his situation. I explained he was a single dad with 2 girls, who had been on medical disability but was now seeking employment, and that his power was cut off that morning and we were trying to get it back on. As he was leaving, our Board member talked with Joe and, he too, was touched by this young man; enough to give him the name of a prospective employer.

This Board member contacted another Board member and, within a few days and several phone calls, Joe was offered employment in his technical field. The night before beginning his new job, Joe was able to attend the mandatory budget class to learn how to better meet the financial responsibilities of his family.


Tender Hearts Caring Hands is our care and kindness ministry that focuses on serving individuals and families in Escambia and Santa Rosa County that have significant need. Last year alone we were able to provide financial assistance to 2,720 families thanks to generous donations. But it was not enough. We received 12,595 requests for assistance and need your help to be able to meet the needs of every request that is submitted.

Our program shows no discrimination and joyfully serves everyone regardless of race, age, gender, creed, religion, national origin, or disability. Tender Hearts Caring Hands helps qualifying families with rental assistance to prevent individuals and families from being evicted and uprooted from their community. We provide Gulf Power assistance and help pay utilities bills to ensure no one is eating dinner in a dark house. Our program also provides assistance for transportation and food needs.

If you, a friend or family member is in need of help, click here to learn more.

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